Attention:
Due to the corona pandemic, there are considerable restrictions worldwide in the delivery of international mail items. In some cases, deliveries are restricted or completely discontinued, in some cases significant additional fees are charged (USA: € 16 per package).
Mail delivery within Germany may be delayed.
Different provisions apply to international shipments, which change constantly and at very short notice. Current information: dhl.de/coronavirus
Currently there are restrictions for: individual areas in Italy, France, Belgium, Swiss, Japan, Australia, New Zealand
there is no delivery to: South America, and others (dhl.de/coronavirus)
For precise and current information, please refer to the DHL website.
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Australien, Belgien, Bulgarien, Dänemark, Deutschland, Finnland, Frankreich, Griechenland, Irland, Italien, Japan, Kanada, Liechtenstein, Luxemburg, Niederlande, Norwegen, Österreich, Polen, Portugal, Schweden, Schweiz, Spanien, Tschechische Republik, Ungarn, Vereinigte Staaten von Amerika, Vereinigtes Königreich.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 5,90 € per order.
From a order value of 100,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries: Wir erheben folgende Versandkosten:
Australien: 42,50 €, Belgien: 17,90 €, Bulgarien: 17,90 €, Dänemark: 17,90 €, Deutschland: 5,90 €, Finnland: 17,90 €, Frankreich: 17,90 €, Griechenland: 17,90 €, Irland: 17,90 €, Italien: 17,90 €, Japan: 43,99 €, Kanada: 37,99 €, Liechtenstein: 17,90 €, Luxemburg: 17,90 €, Niederlande: 17,90 €, Norwegen: 30,99 €, Österreich: 17,90 €, Polen: 17,90 €, Portugal: 17,90 €, Schweden: 17,90 €,Schweiz: 30,99 €, Spanien: 17,90 €, Tschechische Republik: 17,90 €, Ungarn: 17,90 €, Vereinigte Staaten von Amerika: 37,99 €, Vereinigtes Königreich: 17,90 €.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 6,66 €)
- Payment via SEPA direct debit
- Payment via PayPal (credit card, direct debit, invoice)
- Payment via Sofortüberweisung [immediate transfer]
- Payment via AmazonPay
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via PayPal (credit card, direct debit, invoice)
- Payment via Sofortüberweisung [immediate transfer]
- Payment via AmazonPay
Further details on payment
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorize us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date. In case of questions, please contact us at the contact details mentioned in the Legal Notice.