In order to optimize our website and improve it continuously, we use cookies. By further use You agree to the use of cookies on the website.
Further information on cookies can be found in our privacy policy.

 close

Accessibility Statement

Accessibility Statement

Introduction

We are committed to making our website www.erzgebirge-shop.de accessible in accordance with the Accessibility Enhancement Act (BFSG) and the Regulation on the Accessibility Enhancement Act (BFSGV). Our goal is to enable easy and unrestricted use for all users, especially people with disabilities. This statement describes the current status of accessibility on our website, the measures taken to eliminate barriers, and how to contact us or submit complaints.

Scope of this statement

This accessibility statement applies to the website www.erzgebirge-shop.de.

Description of services

The following services are offered on this website:
→ Goods

Status of compliance with the requirements

Our website is partially compliant with the requirements of the BFSG in conjunction with the BFSGV, the European standard EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Non-accessible content

  • Images without alternative text: Some images on the website do not have alternative text. We are working to update them promptly.
  • Navigation: The menu is not fully operable using a keyboard. We are working to provide an adapted version or accessible alternatives in a timely manner.
  • Complex interactions (e.g. cookie banners, dynamic filters) require technical and economic resources that cannot be fully implemented in the short term. Adjustments are planned but subject to internal prioritization.

Some barriers on our website cannot be removed immediately due to disproportionate economic burden. These include:

  • Complex interactive applications and special functions on our website require significant financial and human resources to make them fully accessible. We are continuously evaluating options for improvement, but due to disproportionately high costs, not all barriers can be eliminated immediately. This concerns the following applications and functions: for example, full screen reader optimization and complete semantic HTML restructuring would currently represent an unfeasible effort given our available resources. These issues are planned for the medium term but are not fully feasible at this time.
  • We are constantly working to identify and eliminate possible barriers.

Some non-accessible content or clearly defined areas of this website do not fall within the scope of the BFSG and BFSGV. These include the following content or areas: informational pages such as “About Us” and “Kunststube”; links such as “Dealer Search” and “Collector Lists”.

We are continuously working to identify and eliminate existing barriers.

Reporting barriers, feedback and contact

If you encounter barriers on our website or need assistance using the site, please do not hesitate to contact us. We appreciate your feedback and will make every effort to remove reported barriers as quickly as possible within the limits of our technical and financial capabilities.

You can contact us in the following ways:

Blank Kunsthandwerk
Chemnitzer Straße 59 B, 09579 Grünhainichen
📧 info@erzgebirge-shop.de

If you do not receive a satisfactory response to your feedback or inquiries regarding accessibility, you can contact the responsible market surveillance authority.

Market surveillance authority


Landesdirektion Sachsen – Department for IT Market Surveillance
Braustraße 2, 04107 Leipzig
📞 0341 977-0
📧 post@lds.sachsen.de
🌐 www.lds.sachsen.de

Creation process of this statement

This statement was created based on internal testing.
Methods used: visual inspection, manual keyboard tests, browser tools.

Update of this statement

This statement was prepared with the utmost care and is reviewed and updated regularly to meet current requirements and standards.

Last updated: 25.06.2025